Our Process
At Heffner Stoneworks, we understand the importance of beautiful and functional spaces in a family home. Our highly skilled team of designers will help you find the best design to make your space work for your lifestyle.
Our consultants are eager to help make your vision a reality. Contact our showroom to set up an appointment, or click on our Plan Your Project page, to get started!
Phase 1 – Consultation
Your first meeting with one of our sales consultants will be a discussion about what area(s) you are looking to improve upon. We will review these areas, discussing your wants, needs and style for your new space. We request at this time, that you provide a rough drawing of the area(s) with measurements, plumbing & electrical locations.
Need tips on how to measure your space? Click here for a walkthrough for How to measure your countertop!
Phase 2 – Review & Sign-Offs
During this meeting with your consultant, you will be reviewing the final layout, selections, appliance specs, and quote. Upon signoffs being completed, a fifty percent deposit is taken. In addition, you will also receive a timeline for your countertop template and install dates.
Phase 3 – Templating
Depending on your project, this could be right away or will have to wait till cabinets are in. This is to ensure that the slab of material is made to the exact measurements to fit perfectly in your space.
Phase 4 – Installation
The day of your installation will start with our delivery and install team arriving and unloading your countertops. Installation will be on the same day as delivery and can take a couple hours to a couple days pending the size of your project.
Phase 5 – Walk Through
After your installation is completed, please ensure that you or your contractor does a thorough walk through of the areas that are completed. If you have any questions or concerns, please reach out and let us know so we can make it right.
Phase 6 – Feedback
We pride ourselves on our craftsmanship at Heffner Stoneworks. We would love to hear if you have had a fantastic experience with our team by leaving us a Google review!